We're happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
SHIPPING & RETURNS
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on your location.
Orders are usually processed and shipped within 1–3 business days after payment is confirmed. You’ll receive a tracking link once your order is on its way.
You can return items within 14 days of delivery as long as they’re unused and in their original packaging. Please contact our support team before sending anything back so we can help you with the return process.
Delivery usually takes 5–15 business days, depending on your location and local customs processing times.
ORDERS
Once your order is placed, you’ll receive a confirmation email with your order number and details. If you don’t see it, please check your spam or promotions folder.
If your order hasn’t been shipped yet, we can still update the shipping address. Please contact us as soon as possible so we can make the change before dispatch.
Billing details can’t be changed once the order is completed, but you can update your information for future purchases in your account or during checkout.
PRODUCTS
You can check our size guide on each product page for exact measurements. If you’re between sizes, we usually recommend going one size up for a more comfortable fit.
Yes, most of our products come with a warranty against manufacturing defects. If you experience any issues, please contact us with your order number and photos, and we’ll be happy to help.
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How Can We Help?
When will my order ship, and how long will delivery take?
Orders are usually processed within 1–2 business days. Once shipped, delivery typically takes 3–7 business days depending on your location. You’ll receive a tracking email once your order is on its way.
What is your return & exchange policy?
We accept returns and exchanges within 14 days of delivery as long as the items are unused, unwashed, and in their original packaging. Please contact our support team to start the process.
Can I change or cancel my order after placing it?
If your order hasn’t been shipped yet, you can contact us right away to make changes or cancel it. Once shipped, we can no longer modify the order.
Do you ship internationally? Will I pay duties or taxes?
Yes, we ship internationally! Duties or taxes may apply depending on your country’s customs policy and are the responsibility of the customer.
